Emergency Care Gateway

Get the right care at the right time. Our triage system helps determine your best care option.

Critical Emergency

• Chest pain or heart attack symptoms
• Difficulty breathing or choking
• Severe bleeding or trauma
• Loss of consciousness
• Stroke symptoms

Call 911 Now

Urgent Care

• High fever or severe flu symptoms
• Severe pain or injury
• Persistent vomiting
• Severe allergic reactions
• Mental health crisis

Virtual Consultation

• Minor illness or symptoms
• Medication questions
• Follow-up appointments
• Health concerns or advice
• Prescription refills

Crisis Support Resources

Immediate help is available. You're not alone - reach out for support.

Mental Health Crisis

24/7 support for depression, anxiety, suicidal thoughts, and mental health emergencies.

Call 988 - Suicide & Crisis Lifeline SAMHSA Helpline

Domestic Violence Support

Confidential support for domestic violence, abuse, and safety planning.

National Domestic Violence Hotline

Substance Abuse Help

Treatment referrals and support for substance abuse and addiction recovery.

SAMHSA Treatment Locator

Available Emergency Providers

Connect with emergency medicine specialists now - real-time availability

Dr. Sarah Mitchell

Emergency Medicine

Available Now

Wait Time: < 2 minutes

Specialties: Trauma, Critical Care

Dr. Michael Chen

Urgent Care Specialist

Available Now

Wait Time: < 5 minutes

Specialties: Internal Medicine

Dr. Emily Rodriguez

Pediatric Emergency

Busy - 8 min wait

Wait Time: 8 minutes

Specialties: Pediatrics, Family

Nearby Emergency Facilities

Real-time information on local emergency rooms and urgent care centers

St. Mary's Emergency Center

Level 1 Trauma Center

2.3 miles away

45 min

Current Wait

Capacity: Moderate

Specialties: Cardiac, Stroke, Trauma

Address: 1234 Medical Blvd

Call Hospital

CityHealth Urgent Care

24/7 Urgent Care

1.8 miles away

15 min

Current Wait

Capacity: Low

Services: X-ray, Lab, Minor Surgery

Address: 567 Health Ave

Call Center

Emergency Care Success Stories

Real stories of how TeleCare Connect provided critical care when it mattered most

Jennifer Martinez

Mother of 3

"When my 5-year-old had a severe allergic reaction at 2 AM, TeleCare Connect's emergency triage helped me determine it wasn't anaphylaxis but still needed urgent care. Dr. Mitchell guided me through treatment steps while we drove to the ER. She saved us precious time and panic."

Emergency Care Success

Robert Thompson

Rural Resident

"Living 45 minutes from the nearest hospital, I was having chest pains and didn't know if I should drive or call an ambulance. TeleCare Connect's emergency triage assessed my symptoms and coordinated with local EMS. The virtual consultation during transport helped keep me calm and informed the ER team."

Critical Care Coordination